About Your New Engineered Wood Floor

  • Wood is a natural product with variations in color, tone, and grain, and wood may look different installed in your floor than installed in the showroom.
  • Wood floors will scratch and indent under household conditions, such as large pets moving through the home or a family member wearing high heels or spiked athletic shoes.
  • As wood floors age, they undergo a color change known as patina. This color change is normal and cannot be avoided when using a natural product.

For full details on how to properly clean and care for your product, download our Care & Maintenance Manual.

Download Manual

Flooring wood
Have a Question or Concern?

If you have any questions or feel that you have a product performance issue, please reach out to our warranty department for support. 

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